At Kindie, operated by KMS Labs Inc., we are deeply committed to protecting your privacy and handling your personal data responsibly and transparently. This privacy policy explains in detail how we collect, use, store, and protect your information when you use our AI companion platform on any device or platform.
We collect information you provide directly, such as your email address, display name, and account details when you sign up for Kindie. We also collect conversation data between you and your AI companion to provide the memory, context awareness, and personalization features that make your Kindie unique and engaging. Technical information such as device type, operating system version, app version, and general usage patterns may be collected to improve our service, optimize performance, and troubleshoot technical issues.
Your data is used to provide and continuously improve the Kindie service, personalize your AI companion experience with memory and context features, process payments and manage subscriptions securely, send important account notifications and service updates, and maintain the security and integrity of our platform. We do not sell, rent, or share your personal data with third parties for advertising or marketing purposes.
We implement industry-standard security measures to protect your data at every level, including encryption in transit using TLS and encryption at rest for stored data. Access to user data is strictly limited to authorized personnel who need it to operate and improve our service. We conduct regular security reviews and update our practices to ensure your information remains protected against unauthorized access, disclosure, or misuse.
You have the right to access, review, modify, or delete your personal data at any time. You can manage your account settings and privacy preferences directly in the app. You may also request a complete export of your data or request account deletion by contacting our support team. We will process your request promptly in accordance with applicable privacy laws and regulations.